Privacy Policy for prothivaroq.com

Learn more about how prothivaroq.com handles your personal information with responsibility and care. This policy outlines the data we collect, why we need it, and your choices about your information.

Types of information we collect

We collect personal and non-personal data to provide a better browsing experience and support our services.

• Contact details, such as your name and email address, provided when you reach out to us online or subscribe to updates.
• Technical information like your IP address, device type, browser, and browsing activity on our site.
• Usage data including the pages you visit, the duration of your visits, and how you interact with site features.
• Your communications with us, such as emails or contact form submissions, to respond to your queries effectively.

How we use your information

We use collected data to improve your experience, deliver content, and maintain the safety and integrity of our site.

• To respond to your questions and provide customer support for your inquiries.
• To personalise the content and design of our website for better usability and relevance.
• To analyse site trends and performance for service enhancement and troubleshooting.
• To comply with Australian laws and obligations related to privacy and data security.

Legal basis for processing data

Our data collection and processing are guided by applicable privacy laws in Australia.

We rely on legitimate interests, consent (where required), and legal obligations as legal bases for collecting and using your information.

Sharing your information

Your information may be shared in limited circumstances for our business operations.

• With trusted service providers who assist us in operating and improving our website. These providers must agree to protect your data and comply with privacy laws.
• If required by law, such as in response to legal requests or regulatory requirements.
• During a business transfer (like a merger or acquisition), but your privacy will still be protected as per this policy.

Data security

We use reasonable safeguards and security procedures to protect your information from unauthorised access, loss, or misuse. Regular security reviews and updates are performed, but please note that no online transmission is ever completely secure. Your vigilance is also important for maintaining security.

Your rights

You have rights regarding the information we collect and how it is used.

• You can request access to your personal data that we hold.
• You may ask to correct or update your personal information if it is inaccurate.
• You can request deletion of your data unless we have legal reasons to retain it.
• You have the right to object to direct marketing communications at any time.

Cookies and tracking

We use cookies and similar technologies to enhance your website experience, track site performance, and understand usage patterns. Visit our Cookie Policy for more details.

Cookie Policy details Cookie Policy details

Contact us

For questions or requests about your privacy, contact us using the information provided below. We're happy to help you exercise your rights or address concerns.

Changes to this policy

We may update this policy from time to time. Changes will be posted here, and significant updates will be communicated as needed.